Privacy Policy

1. Introduction

OptionSync AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Account credentials and authentication data
• Profile information and preferences
• Communication history with our support team

2.2 Trading and Financial Data

We collect trading-related information:

• Symbols and securities you analyze
• Trading strategies and preferences
• Performance metrics and analytics
• Market data usage patterns

2.3 Technical Information

We automatically collect technical data:

• Device information and browser type
• IP address and location data
• Usage patterns and session data
• Error logs and performance metrics

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our trading platform services
• Personalize your experience and recommendations
• Improve our AI algorithms and analysis accuracy
• Send important updates and notifications
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in these circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in platform operations
• In connection with a business transfer or merger

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform and services

You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and functionality

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform integrates with third-party services:

• Authentication: Clerk for user authentication
• Market Data: Polygon.io, Schwab, and Tradier APIs
• AI Services: OpenAI for analysis and insights
• Analytics: Performance monitoring and usage analytics

These services have their own privacy policies. We encourage you to review them.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Emailing you directly
• Posting a notice on our platform
• Updating the "Last updated" date

Continued use of our Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: